Terms of Service

Last updated: November 14, 2026

These Terms of Service are the agreement between you and Plant Ink, 10835 Flying Nell Ct, Las Vegas, NV 89141, US, whenever you use plantink.shop or buy one of our plates. A plate is what we call each design: a numbered original botanical illustration, labelled with the plant’s common name and botanical name, printed on a tee, sweatshirt, hoodie, tote bag, apron or mug. By browsing the site or placing an order you accept these Terms and the policies they point to. Nothing here removes a right that consumer law gives you and does not allow to be waived.

1. Who may use the shop

You may use plantink.shop to browse and to buy for yourself or as a gift. You must be old enough to enter a binding contract where you live, or have the permission of a parent or guardian who accepts these Terms for you. The shop is for personal purchases; buying to resell is not something these Terms provide for.

If you create an account, you are responsible for what happens under it. Use a password you do not use elsewhere, keep it to yourself, and email us promptly if you think someone else has signed in. You can ask us to close the account at any time.

2. What a plate is, and what it is not

Every listing describes a printed product. The Golden Pothos Illustration T-Shirt is a T-shirt with an illustration of Epipremnum aureum on it; it is not a pothos. No parcel from Plant Ink contains a live plant, a seed, a cutting, soil or any other plant material. We say this plainly because the plant’s name appears in every title and on every piece of artwork.

Each plate carries the plant’s common name and its botanical name, and the product page has a short “Plate notes” block saying which plant the drawing shows. We take care to name each plant correctly and to write the botanical name in the accepted form. The illustrations are original designs made to be worn and used; they are not identification guides, and nothing on the site is plant-care, medical, dietary or safety advice. Do not rely on a printed illustration to decide whether a plant is safe to eat or safe around pets or children.

2.1 Images and colours

We describe each product as carefully as we can. Colours vary a little from one screen to another, and some product images are digital previews of the design on the garment. The live preview on a personalised product page shows where your text will sit and how it will read; small differences in scale between the preview and the printed piece are normal. If the piece you receive differs materially from its description, the Returns & Exchanges Policy and Refund Policy apply.

2.2 Sizes and garment details

Adult apparel is offered in S, M, L, XL, 2XL, 3XL, 4XL and 5XL in a unisex fit. Mugs come in 11 oz and 15 oz. Tote bags and the apron are one size. The Size Guide explains how to choose a size by comparing with a garment you already own. The care label in each garment lists its fabric and care.

3. Prices

All prices are shown in US dollars. The price on the product page is the price of the piece in the size you select: sizes 2XL and 3XL add $2 and sizes 4XL and 5XL add $4, and the 15 oz mug costs $3 more than the 11 oz. The total, including these amounts, is shown in your cart and again at checkout before you pay. Shipping to the four countries we serve is free and has no minimum order.

We do not collect sales tax at checkout. Duties and import taxes on parcels to Canada, Australia and New Zealand depend on the destination country’s rules; contact us before ordering if you are unsure.

Prices can change at any time, but a change never touches an order already placed. If a product is listed at an obviously mistaken price, or cannot be made after you have ordered it, we will email you and either correct the order with your agreement or cancel it and refund what you paid.

4. Placing an order

When you check out, you are making an offer to buy the pieces in your cart. We accept the offer when we send the order confirmation email. Please read that email when it arrives: it repeats the plate, colour, size, delivery address and any personalisation text, and it is the easiest moment to catch a mistake.

We may decline or cancel an order where we suspect fraud, where the delivery address is outside the countries we ship to or cannot be delivered to, or where the order breaks these Terms, for example personalisation text we cannot lawfully print. If we cancel an order you have paid for, we refund the payment in full.

5. Personalised plates

Three plates take your own words: the Monstera tee (a collector’s line with a name of up to 22 characters), the Sweet Pea sweatshirt (a garden name of up to 24 characters) and the Nasturtium garden apron (a name or garden name of up to 20 characters). Each also offers an optional gift note of up to 140 characters, which goes on the packing slip and not on the product. There is no extra charge for personalisation.

• Printed as typed. We print your text letter for letter, including capitals, spaces, apostrophes and any spelling mistake. We do not send a proof before production, so please check the preview and the confirmation email.
• Changes. You can correct the text within 24 hours of ordering by following Cancel or Change an Order.
• What you may type. Type a name or garden name you have the right to use. Do not submit the names or marks of brands, businesses, teams, characters or public figures, or anything unlawful, hateful or obscene. By submitting text you confirm that you are entitled to have it printed.
• Returns. Personalised pieces have the same 60-day returns as everything else in the shop.

If we cannot print what was submitted, we will email you to ask for different wording or cancel that item and refund it.

6. Payment

You agree to pay the total shown at checkout using a method offered there. The methods available are the ones shown at checkout when you order; see Payment Methods. Payment details are handled by the payment provider shown at checkout, and we do not store full card numbers. You confirm that the payment method you use is yours or that you have its owner’s permission.

7. Printing and delivery

Every piece is printed to order after checkout, which takes 1-3 business days. Parcels ship from the USA and are in transit for 7-14 business days to addresses in the United States, Canada, Australia and New Zealand. We do not ship elsewhere. These are estimates, not guaranteed dates; if you are counting back from a birthday or a holiday, add the printing days and the transit days together and leave some margin.

You are responsible for giving a complete and correct delivery address. If tracking has not moved or the parcel seems late, email us and we will help. Full details are in Shipping & Delivery, and Order Tracking shows the status of an order.

8. Cancellations, returns and refunds

Those pages are part of these Terms. Where you accept store credit in place of a refund, the credit never expires and can be used on any later order in the shop.

9. Reviews and anything else you send us

Product reviews, where enabled, are open to verified buyers. A review must be your honest experience of the piece you bought and must not contain anyone’s personal details, anything unlawful or anything you have no right to share. By posting a review you allow us to display it on the site. We may remove a review that breaks these rules; we do not write, buy or edit reviews.

If you email us a suggestion for a plant we should draw next, we are glad to hear it and may act on it without owing you payment. We will not publish your name with it unless you say we may.

10. Our content and other people’s rights

The Plant Ink name and logo, the plate illustrations, the product images, the page text and the layout of this site belong to Plant Ink or are used with permission, and are protected by intellectual property law. You may share links to our pages. You may not copy the illustrations, reproduce them on other products or use our name in a way that suggests you are connected with us. The Intellectual Property Policy sets out what is allowed, and the DMCA page explains how to report a copyright concern.

11. Acceptable use of the site

Please do not misuse the site. That means, in particular:

• no attempts to break, probe or overload its security or its checkout;
• no automated scraping or bulk downloading, other than ordinary search-engine indexing;
• no fraudulent orders, false identities or use of a payment method without permission;
• no use of the personalisation fields or reviews to publish unlawful, abusive or infringing material;
• no use of the site for any purpose the law forbids.

We may suspend an account or refuse orders where these rules are broken.

12. Disclaimers and limits of liability

We work to keep the site accurate and available, but we provide it as it is and cannot promise it will never be interrupted or free of error. To the extent the law allows, Plant Ink is not liable for indirect or consequential losses arising from your use of the site or from a purchase, and our total liability in connection with an order is limited to the amount you paid for that order.

These limits do not apply where the law does not permit liability to be limited, and they do not reduce the statutory rights you have as a consumer in your own country, including any guarantees that cannot be excluded.

13. Governing law and disputes

These Terms and any purchase from Plant Ink are governed by the laws of the State of Nevada, United States, without affecting any mandatory consumer protection that applies where you live. If something has gone wrong, please write to us first. A plain email with the order number is nearly always the quickest route to a fix, and we reply within 24 hours on business days.

14. Changes to these Terms

We may revise these Terms as the shop changes. The version in force on the day you place an order is the one that applies to that order. The date at the top of the page shows the most recent revision.

15. Contact

Questions about these Terms go to support@plantink.shop, or by post to Plant Ink, 10835 Flying Nell Ct, Las Vegas, NV 89141, US. Support is by email only. See also the Privacy Policy, the FAQs and Contact Us.